TRANSPARENCY / MSP SHORTLIST

Editorial Policy

This page describes how our research is produced and how corrections are handled. Vasilii Kara is the accountable publisher and editor. Contact: kara.malibu@gmail.com.

Publisher: Vasilii Kara. Independent research for MSP buyers. Our research method

Edited by Vasilii KaraUpdated Suggest a correction

AI assistance and accountability

Content was drafted with substantial AI assistance from research briefs and dated public sources. AI assistance is also used to check source attribution, links, tool formulas and unsupported wording. These checks are not first-hand service testing or a claim that a human personally verified every provider statement.

The publisher controls release decisions, public identity and commercial relationships. Critical procurement facts still require current written provider confirmation and, where appropriate, professional review.

Editorial images are AI-generated illustrations. They do not depict a listed provider, its employees or its facilities, and are not evidence of first-hand service testing.

Linen-bound books, open notebook and pencil beside a window
Research with visible boundariesAI-generated editorial illustration. Not a provider facility.

Evidence before conclusions

Provider statements remain attributed statements until independently verified. Dates of source review are separate from dates of text revision. Missing evidence is labeled unknown, not treated as absent capability. The methodology defines the evidence classes and freshness thresholds.

Claims we do not make

  • No invented service testing, deployment experience, customer interviews or usage anecdotes.
  • No invented qualifications, years of experience, customers or team members.
  • No fabricated prices, SLA values, certifications, locations or integrations.
  • No overall star ratings, unsupported winners or payment-driven directory order.

Conflicts and compensation

This website contains no compensated provider links or paid placements. Future arrangements require written terms and visible disclosure before activation. Compensation must not change sourced facts, unknowns, inclusion or ordering. See the affiliate disclosure.

Corrections

Email the page URL, exact statement and source. A provider can submit evidence or dispute a classification without paying. Supported corrections update the record and its checked date; material changes are identified visibly. We do not promise a fixed response time.

Update record

2026-10-02: updated page layouts, clearer buying tools and AI-generated editorial imagery throughout the site. Homepage entry terms for Mission Control, NOC 24/7 shift/branding/pricing claims, Worksent NOC tools/entry terms and ScienceSoft certification statements were also rechecked on official pages on this date. Unchanged fields retain their earlier review date. Provider records retain their source-review dates.

2026-10-01: initial full-content site release preparation, source-attribution corrections, five-clock SLA definitions, public publisher and contact details, interactive procurement tools and original editorial imagery. Provider records retain their recorded source-review dates; a text update does not refresh a provider fact.

Official sources

Provider-authored sources, not independent service verification. Baseline checks: 2026-09-20, 2026-10-06. Selected fields reviewed 2026-10-06. Other recorded fields retain their earlier review dates. Confirm critical terms in writing.