# Backup Scope and Restore Acceptance Log

Use with https://mspshortlist.com/guides/outsourced-backup-monitoring/

Complete this blank log with the authorized MSP, supplier and application owners. Use an agreed test workload for a trial. Store ticket or result references rather than passwords, keys or client data.

## Purchased scope

- Buyer and supplier: __________
- Exact service, order and revision: __________
- Tenant, workload and backup product/version: __________
- Job inventory and owner responsible for changes: __________
- Backup copies, retention and required restore-point age: __________
- Monitoring window, timezone and missed-job trigger: __________
- Ticket queue and receiving escalation owner: __________

## Four separate obligations

| Obligation | Assigned owner | Trigger / timing objective | Completion and accepting owner |
| --- | --- | --- | --- |
| Monitor jobs and missing schedules | __________ | __________ | __________ |
| Remediate allowed failures | __________ | __________ | __________ |
| Verify a usable restore | __________ | __________ | __________ |
| Execute an approved recovery | __________ | __________ | __________ |

## Action authority

Leave the permission blank until the responsible owner authorizes it. An unfilled cell grants no action.

| Action | Allowed / approval required / excluded | Identity or role and approver |
| --- | --- | --- |
| Observe job status | __________ | __________ |
| Retry a failed job | __________ | __________ |
| Change schedule, policy or retention | __________ | __________ |
| Restore into an isolated test environment | __________ | __________ |
| Restore into production | __________ | __________ |

## One restore case

- Case or ticket reference and workload: __________
- Agreed incident start and timezone: __________
- Alert / request received and acknowledged: __________
- Selected restore point and selection owner: __________
- Verification mode, required checks and result reference: __________
- Authorized target, isolation boundary and dependencies: __________
- Recovery approval, identity and time: __________
- Execution started and finished: __________
- Application check, accepting owner and time: __________
- Observed data age and return interval, with measurement rules: __________
- Open faults, next owner and next update: __________
- Return to primary environment and rollback owner: __________

## Commercial and acceptance decision

- Included units, verification runs and recovery labor: __________
- Extra compute, storage, transfer, licenses and excess-work charges: __________
- Decision, reviewer and date: __________
- Required correction and retest reference: __________

No supplier test, recovery result, permission or acceptance decision is prefilled.